We have obtained the official accreditation and classification of the third category of the General Directorate of Fire. As we are committed to the highest standards of international safety, all our elevators meet the European standard EN-81.These top quality standards have allowed us to obtain the official ISO 9001 Quality Certification.
We offer an increasingly diverse range of products, constantly providing new features, aesthetics and sophistication to meet our customers’ tastes and aspirations. Atlas Elevators represents a number of the most renowned international elevator companies. The company has a large share of the regional market, with 14,000 elevators installed in government facilities, commercial complexes, residential buildings, restaurants, villas and palaces.
After-sales service is all-important, so the company has established 24-hour stations in most of Kuwait, to deal with emergency calls and maintenance as quickly as possible. Our technical staff includes many highly-qualified engineers and technicians, supported by a large number of vehicles and advanced equipment. “Quality and Safety”.
The company has achieved excellent sales figures in recent years and the annual financial reports show a continuing increase in revenue.
Trained and experienced sales personnel dedicate their expertise to serve our customers from three locations in Kuwait and our offices in Saudi Arabia, Bahrain, Qatar and Oman. They will explain all the details and provide the information that they require.
Our customers will be able to personalize our elevators with various options and participate in their design to suit their tastes and business needs: as well as experiencing a working elevator before buying, and viewing the component parts.
Follow-up maintenance operation is one of our most important activities and it receives much of our attention.
We have permanent maintenance centers around Kuwait.
Maintenance teams include qualified engineers and technicians who can deal with all technical problems.
Periodic maintenance is carried out according to a sophisticated and strict system in which our teams are monitored by satellite.
Locates our customers on the map.
Tracking our maintenance technicians via satellite.
Finds the nearest technician in an emergency to ensure faster access.
Sends periodic maintenance requests through a special program automatically and regularly, ensuring punctuality.
Detailed reporting on the condition of each elevator accompanied by pictures.
Digital signature on a phone or tablet screen when the maintenance is complete.
Alerts the customer for every maintenance requirement via e-mail and text messages in addition to WhatsApp application.
Periodic maintenance ensures the efficiency of the elevator and meets all security and safety requirements.
Health & Safety is one of the company’s main pillars. Atlas Elevators is committed to the worldwide safety standards for elevators and escalators.
Both the company and its engineers are accredited by the official departments that have jurisdiction in all the countries in which we operate. The licenses that we hold underpin our emphasis on meeting quality and safety requirements in all our machines.
Our engineers and technicians undergo regular training courses to develop and update their knowledge and expertise in their field.